Every year, thousands of BIGGBY® COFFEE owners, baristas, home office staff, and vendors gather for a exciting and fun two-day event know as AFM (Annual Franchise Meeting). Within this meeting, home office staff shower owners and baristas with encouragement as they continue to build their businesses and grow the BIGGBY® COFFEE brand! The award of Store of the season is presented to the biggby menu with prices that received by far the most nominations by none other than their clients! This award is presented to the store which has shined within their community above the rest. This store has grown in relationships with their customers, community, and staff, and left an enduring impression on the ones that walk through the doors.
BIGGBY® COFFEE is excited an honored to list BIGGBY® COFFEE Flat Rock the 2019 Store of the season! Owned and operated by Diane Parker, BIGGBY® COFFEE Flat Rock continues to be open just over 36 months and contains been exemplary in growing the BIGGBY® COFFEE brand. Parker and her team of baristas have gone far beyond to exude the BIGGBY® COFFEE core values of “Make friends, Have a good time, B yourself, and Share great coffee.”
Situated right in the middle of Flat Rock, Woodhaven, Brownstown, and New Boston, the group went to great lengths to access know their customers from each one of these communities.
“We are extremely thankful to stay in Flat Rock, but also [be] a part of the neighboring communities of Woodhaven, Brownstown, and New Boston!” Parker said. “It means we have now customers from a number of communities with different views, opinions, and all sorts of find acceptance [at BIGGBY® COFFEE Flat Rock]; our company is a reflection in our customers!” Parker said.
Dedicated to becoming a place where everyone is loved and accepted, BIGGBY® COFFEE strives to provide a warm and inviting environment. Between their upbeat music, friendly baristas, and unintimidating drinks like the Teddy Bear® and Caramel Marvel®, BIGGBY® COFFEE is home to a thrilling experience for anyone that visits! Encouraged to get to know their customers and involve themselves within their communities, BIGGBY® COFFEE locations throughout the nation make it a goal to reach know their customers and present a house out and about.
“We love being associated with our communities and believe our community has noticed and appreciated our involvement. Our baristas are committed to their jobs along with their customers and it is reciprocated by our customers who care about them as well…. To become recognized as one of the many great stores that have been nominated within the product is a thrill in itself,” Parker said.
Parker gives lots of credit for this award to her carefully chosen staff. While all in different walks in your life-some high school students, some mothers to young kids, and a few older ones-each is trained to a very high standard that can empower them within their position and in within their community. Just as essential as their customers, Parker noted that she enjoys the kdqcat she has in helping her employees fulfill their goals and dreams.
Increase your lattes with all the rest of BIGGBY® Nation while we congratulation Diane Parker as well as the rest of her team on the excellent achievement to become the 2019 BIGGBY® COFFEE Store of year.
BIGGBY® COFFEE, East Lansing, Mich.-based, was started with a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and Michael McFall, on a handshake and $4,000, chose to franchise the concept. BIGGBY® COFFEE’s cultural values of Make Friends, Have Some Fun, B Yourself, and Share Great Coffee help coffee-lovers and the coffee-curious alike reap the benefits of a less pretentious and fun strategy to the standard gourmet cafe paradigm.
Besides connoisseur-worthy drinks with pronounceable names like Teddy Bear® and Caramel Marvel®, BIGGBY® baristas provide a unique experience focused on brightening their customers’ day and supporting them in constructing a life they love. The “Big ‘B’” on the orange background caught on, and today BIGGBY® COFFEE has more than 230 cafes across 9 states and counting including Michigan, Ohio, Indiana, Illinois, South Carolina, Wisconsin, Kentucky, Florida, and Texas. In 2018, BIGGBY® launched a location Representative Program and currently has 8 Area Representatives in 6 states.